Privacy Policy

Effective Date: March 7, 2025

Welcome to DubuGlasni. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dubuglasni.com.

1. Information We Collect

We collect various types of information, including:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
  • Payment Information: Credit/debit card details (processed securely via third-party payment gateways).
  • Browsing Information: IP address, browser type, pages visited, and website interactions.
  • Cookies and Tracking Technologies: We use cookies and analytics tools to enhance your browsing experience.
  • Account Information: If you create an account, we store login credentials securely.
  • Communication Data: Records of customer support inquiries and chat logs.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To process and fulfill orders, including payment and delivery.
  • Customer Support: To assist with inquiries, complaints, and technical support.
  • Marketing and Promotions: To send promotional emails, newsletters, and special offers (with user consent).
  • Security and Fraud Prevention: To monitor and prevent fraudulent activities or security breaches.
  • Website Improvement: To analyze website traffic and enhance user experience.
  • Legal Compliance: To meet legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data under the following circumstances:

  • Service Providers: With third-party vendors for payment processing, shipping, and marketing services.
  • Legal Compliance: If required by law or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets.
  • Affiliates and Partners: To improve our service offerings while maintaining privacy standards.

4. Security Measures

We implement stringent security protocols, including:

  • Data Encryption: Personal data is encrypted both in transit and at rest.
  • Secure Servers: Data is stored on secure servers with restricted access.
  • Multi-Factor Authentication (MFA): Additional security layers for account access.
  • Regular Security Audits: Routine security assessments to identify vulnerabilities.

5. Data Retention Policy

We retain personal data only as long as necessary:

  • Account Holders: Data is retained while your account is active.
  • Order Transactions: Financial and order data is kept for at least 7 years for tax and legal compliance.
  • Marketing Data: Retained until the user opts out or unsubscribes.
  • Inactive Users: Data may be deleted after prolonged inactivity.

6. Cookies and Tracking Technologies

Our website uses cookies to optimize user experience. You can manage cookie preferences through browser settings.

  • Essential Cookies: Required for site functionality.
  • Analytics Cookies: Used for website traffic analysis.
  • Marketing Cookies: Used for personalized ads and promotions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies and encourage users to review them independently.

8. Children’s Privacy

We do not knowingly collect data from children under 13 years old. If we become aware of such data collection, we will take immediate steps for deletion.

9. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal data we hold.
  • Correct Your Data: Update or rectify incorrect data.
  • Delete Your Data: Request deletion of non-essential personal data.
  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
  • Restrict Processing: Limit how we process your data.

To exercise these rights, contact info@dubuglasni.com.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page, and continued use of our website signifies acceptance of the updated terms.

11. Contact Information

For questions or concerns, contact us at:

  • Email: info@dubuglasni.com
  • Phone: (530) 546-3691
  • Address: 4965 Sunnyslope Rd, Phelan, California, 92371