Refund and Return Policy for Dubuglasni

Welcome to Dubuglasni

Effective Date: January 8, 2025
Address: 4965 Sunnyslope Rd, Phelan, California (CA), 92371
Phone: (530) 546-3691
Email: info@dubuglasni.com
Website: https://dubuglasni.com/

At Dubuglasni, customer satisfaction is our priority. This Refund and Return Policy outlines the terms and conditions for returning or requesting a refund for products and services purchased from Dubuglasni. Please read this policy carefully to understand your rights and obligations.

Eligibility for Returns

  1. Vehicles

    • Vehicles may be returned or exchanged within 7 days of purchase. The vehicle must:

      • Have fewer than 500 miles on the odometer.

      • Be in its original condition with no damage or alterations.

      • Include all original documents, accessories, and keys.

  2. Parts and Accessories

    • Parts and accessories can be returned within 14 days of purchase. Items must:

      • Be unused and in original packaging.

      • Be accompanied by the original receipt or proof of purchase.

  3. Exclusions

    • Custom-ordered items and services are non-refundable unless defective or damaged upon receipt.

    • Vehicles purchased at auction or marked as “Final Sale” are not eligible for return or refund.

Return Process

  1. Initiating a Return

    • Contact us at (530) 546-3691 or email info@dubuglasni.com to initiate the return process.

    • Provide your order number, purchase date, and reason for return.

  2. Inspection and Approval

    • Returns are subject to inspection by our team to ensure eligibility.

    • Approved returns will be processed within 5-7 business days of inspection.

  3. Restocking Fee

    • A restocking fee of 10% of the purchase price may apply to vehicle returns.

  4. Refund Method

    • Refunds will be issued via the original payment method. For financed purchases, refunds will be applied to the loan balance.

Refund Policy

  1. Full Refunds

    • Eligible returns will receive a full refund, excluding any applicable restocking fees or delivery charges.

  2. Partial Refunds

    • Partial refunds may be issued for items returned in a less-than-original condition.

  3. Non-Refundable Charges

    • Registration fees, taxes, and delivery charges are non-refundable.

Damaged or Defective Items

  1. Vehicles

    • If a vehicle is found to be defective upon delivery, contact us immediately for resolution. Repairs or replacements will be provided as necessary.

  2. Parts and Accessories

    • Damaged or defective items will be replaced or refunded. Customers must notify us within 48 hours of receiving the item.

Cancellations

  1. Order Cancellations

    • Orders may be canceled within 24 hours of placement without penalty. Beyond this timeframe, cancellations may incur fees.

  2. Vehicle Reservations

    • Deposits for vehicle reservations are non-refundable but may be transferable to another purchase.

Legal Disclaimers

  1. Compliance with Laws

    • All returns and refunds are subject to applicable federal and state laws.

  2. Limitation of Liability

    • Dubuglasni’s liability is limited to the purchase price of the item.

Contact Us

For any inquiries or assistance with returns and refunds, please contact us:
Phone: (530) 546-3691
Email: info@dubuglasni.com
Website: https://dubuglasni.com/

Thank you for choosing Dubuglasni. We strive to provide the best possible service and appreciate your trust in our brand.